Privacy Policy

Last Updated: 4 August 2026

At BelloScapes, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or use our services.

By using our website, you agree to the practices outlined in this Privacy Policy.

Who We Are

BelloScapes provides landscaping services and landscape supply products throughout the Coffs Coast and surrounding regions.

Our website may allow you to:

Request a quote
Contact our team
Purchase landscaping supplies
Submit enquiries
Subscribe to updates
Use our product calculators

Information We Collect

Depending on how you use our website, we may collect:

Personal Information

This may include:

Name
Email address
Phone number
Business name (where applicable)
Delivery or service address
Billing address
Payment information (processed securely by our payment provider)

Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referral websites
Cookies and similar technologies

How We Use Your Information

We may use your information to:

Respond to enquiries
Provide quotes
Process orders
Arrange deliveries
Schedule landscaping services
Improve our website
Provide customer support
Send updates regarding your order
Send marketing communications (only where permitted or with your consent)
Comply with legal obligations

Payments

Online payments are processed through secure third-party payment providers.

We do not store your full credit card details on our website.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Analyse website traffic
Improve website performance
Understand how visitors use our site

You can disable cookies through your browser settings, although some website features may not function correctly.

Analytics

We may use website analytics services (such as Google Analytics or similar tools) to understand how visitors use our website.

These services may collect anonymous information including:

Pages viewed
Time on site
Device type
General geographic location
Traffic sources

This information does not normally identify you personally.

Marketing Communications

If you subscribe to receive updates, promotions, or newsletters, we may contact you by email or SMS.

You can unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting us directly

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

Payment providers
Website hosting providers
Delivery companies
IT support providers
Marketing platforms
Government authorities where required by law

These providers are only given access to the information necessary to perform their services.

Data Security

We take reasonable steps to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While we strive to protect your information, no method of transmission over the internet is completely secure.

Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to read their privacy policies before providing personal information.

Accessing or Updating Your Information

You may request access to the personal information we hold about you.

If your information is incorrect or out of date, you may ask us to correct it.

To make a request, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

BelloScapes

Email: admin@belloscapes.com.au

Phone: 0421 560 150

Australian Privacy Compliance

This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where applicable. We are committed to handling your personal information in accordance with Australian privacy laws.